About Us

About Lore Wealth & Financial Services

Lore Wealth & Financial Services has a rich insurance roots and background. With experienced gained over 37 years in the Insurance Industry from the best financial institutions. The Company is founded on the passion of the founder, which is underpin by a wealth of knowledge and skill.

We are a 100% Black Female owned Insurance Brokerage. It is supported by Diverse Black professionals with depth in a multi spectrum skill on the Insurance Market. We value our clients and aim to build strong personal relationships based on respect and good faith. We embrace a forward-thinking approach when it comes to providing exceptional service, support to our clients in a professional and personal approach. Specializing in customizing all our client’s insurance needs, with the sole aim of putting our clients at ease and have support when they need it the most.

Our Vision

To be a leading and trusted insurance broker, recognised for excellence, innovation, and integrity — delivering tailored, user-friendly solutions that reflect the unique needs of every client.
We envision a future where insurance is not just a requirement, but a reliable foundation for protection, confidence, and growth.

At Lore Wealth and Financial Services, our mission is to partner with clients at every stage of life or business — ensuring growth, peace of mind, and a long-lasting relationship rooted in trust.
We commit to:

  • Providing tailor-made short-term insurance solutions that meet and exceed the unique needs of each client
  • Practicing a client-centric approach, where no one is treated as a number
  • Ensuring every interaction is built on transparency, clarity, and integrity
  • Adding real value through thorough analysispersonalised advice, and reliable protection
  • Supporting inclusive transformation and empowerment within the insurance industry

With our deep knowledge, industry insight, and access to a network of top-rated (AAA+) insurers, both locally and internationally, Lore Wealth delivers:

  • Competitive and flexible short-term insurance products
  • Access to premium insurers and exclusive underwriting benefits
  • One-on-one client support and claims assistance
  • Business-friendly solutions for personal lines, commercial, and specialist cover
  • Ongoing review and advice to keep your cover relevant as you grow

 

Whether you are insuring a start-up, family car, professional liability, or your entire household, we ensure your cover works when you need it most — with no guesswork and no jargon.

Our clients are not just insured — they are understood, supported, and empowered.

At Lore Wealth and Financial Services, we are committed to delivering professional, ethical, and customer-focused services aligned with the Treating Customers Fairly (TCF) principles set by the Financial Sector Conduct Authority (FSCA). These principles are embedded in every part of our business — from advice to service delivery and claims handling.

Our TCF Principles

  1. Fair Culture
    We foster a company culture where fair treatment of clients is at the heart of our values, strategy, and daily operations.
  2. Products and Services Designed with You in Mind
    We only offer insurance solutions that meet the needs of our clients, ensuring that our products and services are suitable, appropriate, and affordable.
  3. Clear and Transparent Information
    We provide you with clear, concise, and relevant information at every stage — allowing you to make informed decisions with confidence.
  4. Advice That Serves Your Best Interests
    Our advice is always objective and focused on what best serves your unique financial and personal circumstances.
  5. Products Perform as Promised
    We ensure that the services and products you receive meet the expectations created during the point of sale and deliver consistent value.
  6. No Barriers to Queries, Changes or Complaints
    We make it easy for clients to raise queries, lodge complaints, or make changes to their policies — and we resolve issues promptly and fairly.
  7. Consistent Service and Support
    We maintain high service standards, proactively follow up on policy needs, renewals, and claims, and always aim to exceed client expectations.

 

Why TCF Matters to Us

We believe that long-term client relationships are built on trust, honesty, and fairness. That’s why TCF is not a compliance obligation — it’s our service promise.

Why Lore

Life is unpredictable. Insurance hassles are optional.

We are your Insurance Broker of Choice. We work daily to take formidable space in the Insurance Broking Market. We recognize that client retention is fundamental to build a sustainable long term business. As such we consider each client as an opportunity to deliver personalized service that our reputation is founded on.

We put simplicity, create ease into the client’s insurance experience. It Is about knowing that you are protected against life's unforeseen surprises.
It is about you and the members of your family being able to enjoy all the valuable possessions you have worked hard to acquire, while feeling safe in the knowledge that these possessions can be repaired or replaced when necessary.

More about us

What we believe

Our Values

We are honest, loyal, efficient, professional and client centric driven. We are passionate about building lasting relationships with our clients – they are the life flow of our business

Our team of professional comprises of experienced individuals who are skilled at providing proper advice, structuring the right package and appropriate insurance cover

We offer solid advice and craft insurance cover that exactly meets each individual’s needs. We make sure policies are regularly revised, and we
don’t waste time when it comes to claims.

We take the hassle out of buying insurance, updating cover and managing claims, which means quick turnaround in the event that a claim is submitted

Client has access to a professional Insurance consultant, who manages their portfolio and is their point of contact

Perhaps more than great insurance and great service, this is what we live for – ensuring that each and every one of our clients has peace of mind

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We partner only with top-tier insurers who stand behind their products, so you can focus on what matters most, free from worry.

Authorised Financial Service Provider – FSP no 50808

Contact Info

Office landline – 011 568 9900

Cell: 082 723 9006

Email: sales@lorewfs.com | Mpho@lorewfs.com

Address : 61 Central Street | Houghton Estate | 2198

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